{"id":23231,"date":"2022-09-08T03:58:13","date_gmt":"2022-09-08T01:58:13","guid":{"rendered":"https:\/\/www.fiefdesepoisses.com\/faq"},"modified":"2026-09-03T16:43:29","modified_gmt":"2026-09-03T14:43:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fiefdesepoisses.com\/en\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n Access to the estate <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t
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\r\n \r\n Is the estate open to the public?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
No. The Fief des \u00c9poisses is private property. Access is strictly reserved for guests with a confirmed reservation or those attending an authorized event. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Is the estate secure?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The property, including the outdoor areas and the parking lot, is monitored by a video surveillance system and has a security guard on site 24 hours a day.
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\nHowever, each guest remains responsible for his or her personal belongings. The hotel cannot be held liable for any loss, theft, or damage. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Is the estate open year-round?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. The estate is open year-round by reservation. On weekdays, it primarily hosts seminars and business events, while weekends are dedicated to stays, dining, and private events. <\/div>\r\n <\/div>\r\n
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\r\n \r\n What is the history of the Fief des \u00c9poisses?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The estate is a former fortified farm whose origins date back to the Middle Ages. It is currently undergoing a gradual restoration to preserve its heritage. <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Terms and Conditions of Stay <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n What are the check-in and check-out times?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
- Check-in: starting at 4:00 p.m.
\n- Check-out: no later than 11:00 a.m.
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\nAny late check-out or early check-in may be subject to an additional fee, subject to prior approval.<\/div>\r\n <\/div>\r\n
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\r\n \r\n Are pets allowed?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
No. For reasons of hygiene, safety, and the preservation of the site, animals are not permitted on the premises. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Is the estate accessible to people with reduced mobility (PRM)<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
No. Due to the layout of the historic buildings, the facility does not provide access that complies with accessibility standards for people with disabilities.
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\nThe customer acknowledges having been informed of this prior to making any reservation.
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\n Safety & Liability <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Does the site pose any specific risks?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. The estate includes heritage features, notably an unfenced moat.
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\nParents or guardians are solely responsible for supervising children.<\/div>\r\n <\/div>\r\n
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\r\n \r\n Who is liable in the event of damage or an accident?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Each guest is responsible for any damage caused by themselves, persons under their supervision, or their guests.
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\nThe establishment cannot be held liable in the event of negligence, carelessness, or failure to follow safety instructions.
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\n Facilities & Services <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Is Wi-Fi available?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes, Wi-Fi is available throughout the facility.
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\nHowever, the facility does not guarantee uninterrupted service or performance.<\/div>\r\n <\/div>\r\n
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No. Hair dryers are available upon request at the front desk, subject to availability. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Do you provide baby equipment?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes, cribs and high chairs can be provided upon prior request, subject to availability.<\/div>\r\n <\/div>\r\n
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\r\n \r\n Is there a pool or a spa?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Not yet. A wellness area featuring an indoor pool, a sauna, a steam room, and a fitness center is planned for a future phase of the project. <\/div>\r\n <\/div>\r\n
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\r\n \r\n How much does it cost per night?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Rooms start at \u20ac130 per night, including tax. Rates vary depending on the room category, the time of year, and the amenities selected. <\/div>\r\n <\/div>\r\n
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\r\n \r\n How many rooms are there on the estate?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
At opening, the resort will offer 17 rooms. Eventually, it will have 39. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Is breakfast included?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Depending on the package you book, breakfast is either included or available for an additional fee.<\/div>\r\n <\/div>\r\n
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\r\n \r\n What is the difference between the room categories?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The Essential rooms offer all the essential comforts; the Comfort rooms feature more spacious layouts and king-size beds; and the Prestige rooms offer superior amenities and remarkable heritage features.<\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Parking <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Is the parking lot secure?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes, free parking is available to guests, with no time restrictions and under surveillance.
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\nHowever, parking is at the guest\u2019s own risk.
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\nThe establishment assumes no liability for theft, loss, or damage to vehicles or items left inside them.<\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Transportation & Directions <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Do you offer a shuttle service?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes, a shuttle service can be arranged upon request to and from train stations and airports (including Paris and the surrounding area).
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\nThe hotel cannot be held liable for any delays, cancellations, or disruptions beyond its control (traffic, weather conditions, external incidents).<\/div>\r\n <\/div>\r\n
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\r\n \r\n How can I get there from Paris without a car?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
From Paris Gare de l'Est, several trains stop at the stations in Mormant, Verneuil-l'\u00c9tang, or Melun. A shuttle can then be booked to reach the estate. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Is the estate accessible by public transportation?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. The estate is accessible by train and then via a shuttle bus (reservation required; additional fee applies; subject to availability). <\/div>\r\n <\/div>\r\n
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\r\n \r\n How far away are Disneyland Paris, Vaux-le-Vicomte, Fontainebleau, and Provins?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Disneyland Paris: about 45 min. Vaux-le-Vicomte Castle: 20 min. Fontainebleau Castle: 35 min. Provins: 30 min. <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Events & Private Rentals <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Can the estate be privatized?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes, the estate can be reserved for private or business events, subject to the terms of the contract.<\/div>\r\n <\/div>\r\n
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\r\n \r\n What are the rules that apply during an event?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The specific terms and conditions are set forth in the signed quote or contract (schedule, capacity, services, etc.).<\/div>\r\n <\/div>\r\n
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\r\n \r\n What about noise pollution?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The customer agrees to comply with applicable regulations.
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\nTime and noise restrictions may apply.
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\nIn the event of noncompliance, the venue reserves the right to terminate the event without compensation.<\/div>\r\n <\/div>\r\n
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\r\n \r\n Can meeting rooms be rented without accommodations?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. Our meeting rooms can be reserved for a full day or a half-day, with or without lodging. We offer several options: room rental only, a study day, or a residential seminar. <\/div>\r\n <\/div>\r\n
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\r\n \r\n What equipment is provided in the meeting rooms?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
All of our rooms are equipped with high-speed Wi-Fi, a presentation screen or videoconferencing equipment (depending on the room), a wireless screen-sharing system, whiteboards, notepads, and pens. The layouts can be customized to suit your needs. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Do you offer team-building activities?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. Together with our partners, we offer customized activities such as: tastings, escape games, team challenges, bike rides, sports, and wellness activities. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Can we host a wedding at the Fief des \u00c9poisses?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. The estate hosts high-end weddings in a historic setting that can be fully reserved for private use. <\/div>\r\n <\/div>\r\n
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\r\n \r\n Do you accept groups?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. The estate is designed to accommodate both business and private groups. <\/div>\r\n <\/div>\r\n
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\r\n \r\n How many people can a residential seminar accommodate?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Eventually, the estate will be able to accommodate up to 39 guests in single rooms.<\/div>\r\n <\/div>\r\n
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\r\n \r\n How much should you budget for a study day?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
As a general guideline, a training day typically costs between \u20ac90 and \u20ac120 (excl. VAT) per person, depending on the services selected.<\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Damage & Security Deposit <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Is a security deposit required?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
For certain stays or private events, a security deposit may be required.<\/div>\r\n <\/div>\r\n
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\r\n \r\n What happens in the event of damage?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Any damage, loss, or deterioration found will be billed to the responsible guest. The establishment reserves the right to deduct all or part of the security deposit for this purpose. <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n Force Majeure & Service Continuity <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n What happens in the event of an unforeseen situation?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The establishment shall not be held liable in the event of non-performance or improper performance of services due to a force majeure event (adverse weather conditions, technical failure, strike, power outage, etc.).
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\n Personal Information <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n How is my data used?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
The data collected is used solely for the purposes of our business relationship.
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\n Acceptance of the Terms and Conditions <\/h3>\n <\/div>\n<\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\r\n \r\n Is the customer bound by this information?<\/span>\r\n <\/i>\r\n <\/a>\r\n <\/div>\r\n
Yes. Any reservation or visit to the website constitutes full and unconditional acceptance of these provisions, in addition to the General Terms and Conditions of Sale. <\/div>\r\n <\/div>\r\n <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\r\n <\/div>\r\n
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    If you have any questions, please feel free to contact us; we will respond by email as soon as possible.\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t

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